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Investor Grievance Escalation Matrix for NSE, BSE, MCX, NCDEX and CDSL
Department Contact Persons Address Contact No. Email ID Working Hours
Client Servicing Mr. Dipesh Rupani 407, The Grand Mall, opp. SBI Zonal Office, Ambawadi, Ahmedabad 079-40222666 [email protected] Mon to Fri 10.30 am to 5.30 pm
Head of Client Servicing Mr. Maulik Shah Compliance Officer(ALL) 079-40222639 [email protected] Mon to Fri 10.30 am to 5.30 pm
Compliance Officer Mr. Kiran Gohel Compliance Officer(DP) 079-40222655 [email protected] Mon to Fri 10.30 am to 5.30 pm
CEO Mr. Indresh Shah 079-40222636 [email protected] Mon to Fri 10.30 am to 5.30 pm

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ and/or, NSE https://investorhelpline.nseindia.com/NICEPLUS/ and/or, BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx and/or, MCX at https://www.mcxindia.com/Investor-Services and/or CDSL at https://www.cdslindia.com/Footer/grievances.aspx. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Contact Details

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Customer Help desk :

079-40222666

[email protected]

Call n Trade Number:

079-40222625 / 40222626

Account Opening:

079-40222609 / 079-40222605

[email protected]

Compliance Officer:

Mr. Maulik M. Shah

98980-63673

[email protected]

Registered Office :

1214-1216, 12th Floor, DSCCSL(53E), Road 5E, Block 53, NR. Grand Mercure Hotel, ZONE 5, DTA, Gift City Gandhinagar - 382050, Gujarat, India.

For Investor Grievance :

[email protected]

079-40222666

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